The responsible party for the processing of personal information on this website, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA), is:
trazeno
13 Harry Miller St
Linkside, Mossel Bay, 6500
South Africa
Phone: +27 65 883 4131
Email: [email protected]
When you visit our website, general information is collected automatically. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar details.
This information does not allow any conclusions to be drawn about you as a person. It is technically necessary to deliver the content of the website you have requested correctly.
If you send us an enquiry via a contact form, the details you provide, including your contact information, will be stored by us for the purpose of handling your enquiry and in case of any follow-up questions.
We do not share this information without your consent. We process it in terms of section 11 of POPIA, where it is necessary to respond to your enquiry, to take steps towards concluding a booking at your request, or to perform a booking you have made.
Subject to POPIA, you have the right at any time to:
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.
Some cookies are "session cookies", which are deleted automatically when you close your browser. Other cookies remain on your device until you delete them yourself. These cookies allow us to recognise you when you return to our website.
You can set your browser to notify you when cookies are placed and to allow cookies only in individual cases. If you disable cookies, the functionality of our website may be limited.
Personal information provided to us via our website is kept only for as long as necessary to fulfil the purpose for which it was entrusted to us. Where tax or accounting laws require records to be kept for longer, certain information may be retained for up to five years.
In line with section 19 of POPIA, we take appropriate technical and organisational measures to protect your personal information. During your visit, our website uses SSL/TLS encryption at the highest level supported by your browser.
We reserve the right to update this privacy policy so that it always meets current legal requirements or reflects changes to our services. The new privacy policy will then apply to your next visit.
Last updated: October 2026